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Security notice for Website and Online banking users
Al Ahli Bank of Kuwait will never ask for your bank account information by email.
If you receive any such messages kindly ignore them. Avoid being a victim of "phishing'
scams.
What is phishing?
Phishing is the act of sending an e-mail falsely claiming to be an established,
legitimate enterprise in this case, a Bank, to scam the user into surrendering private
information that will be used for identity theft. The e-mail directs the user to
visit a Web site where they are asked to update personal information, such as passwords,
credit card and bank account numbers. The website, however, is bogus and set up
only to steal the user's information.
How to spot Phishing Scams?
1) Look for warning signs like requests for personal information. ABK will never
ask for any of your personal information by email.
2) Look out for the language and tone of the email. Fraud email messages usually
urge you to act quickly and make a suggestion that your account is vulnerable or
is likely to be closed if you do not provide the personal information.
General tips to ensure your Website and Online banking safety
1) Never fill out any personal information such as Card Number, ATM Card PIN ….
Etc in an email, surveys or feedback forms .
2) If in doubt about an email from ABK, call ABK's 24 hour Call Center Ahlan Ahli
1 899 899 to ask questions.
3) when creating your accounts on the online banking system try to come up with
an original password. Commit your passwords to memory rather than writing them somewhere,
and never share or give out your information.
4) Try to avoid the following easily identifiable items when creating a password
like your birth date or a family member's date of birth, your name, a family member's
name, or a pet, phone numbers and dates of important events.
5) The best passwords use a combination of letters, numbers, and punctuation.
6) Make sure you have Anti-Virus Software installed and running. Always use security
software with an anti-virus, anti –spyware and firewall features to protect your
computer.
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