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Telephone Banking makes life easier

Whether you’re on the beach, at work, or in the car, so long as you have access to a phone, you can do your banking. With Telephone Banking you can bank instantly, day or night, 365 days a year. What’s more, Telephone Banking gives you a choice between personal and automated banking, 24 hours a day, 7 days a week. And to make your life even easier, Telephone Banking is available to you in both Arabic and English. If you are traveling abroad, you can call our Call Centre on +965 22442211. All conversations are recorded for your security and are used to improve our service to you. To view the telephone banking process please click here

Our Services Include:

  • Find out your balance on all your accounts
  • The latest exchange rates
  • Report your lost or stolen ATM card
  • Request a checkbook
  • Request a statement by fax
  • Application for a Loan or Credit Card
  • Update particulars (e.g. change of address and telephone numbers)

Getting started is easy

Call 1 899 899. Enter your 16 digit ATM Card Number and Pin Number and our helpful staff will assist you.